Hummingbird Bakery Kitchen Layout

Question: Discuss about theHummingbird Bakeryfor Kitchen Layout. Answer: Policies Procedures During Service During peak hours, remain calm and listen for orders from your supervisor. Always acknowledge the orders by replying with YES or OK. Do not argue with fellow workers; cooks or service personnel. Solve problems at the end of the peak time. Using a glass to drink from is prohibited because they are easily knocked over and broken, the result is broken glass in the mise-en-place. You are of course allowed to use the plastic mugs. No screaming and shouting, remain quiet but ask to repeat the order if not understood (Mise En Place, 2017) Kitchen Layout It is important to know where all steps and floor changes are to help prevent tripping accidents. Become aware of the physical characteristics of the floor in the area in which you work. Keep the floors clean and dry/ clean any spills up quickly. Food Preparation Equipment Because of the potential to cause accidents, broken or incorrectly operating equipment should be reported to your supervisor. Make sure that you know how to use a machine properly before you use it. If you are not familiar, please ask your supervisor (Mise En Place, 2017). Front of House Policy Procedures To ensure the day - to - day presentation and sale of the Hummingbird product range is in accordance with targets and schedules set by the Branch Manager To ensure all Front of House Team Members perform their duties in accordance with Hummingbird policies, rules, regulations To ensure all Front of House Team Members present and sell in accordance with Hummingbird standards of customer service To ensure the standard of cleanliness and Food Hygiene within the shop area To ensure compliance with Health Safety regulations for the Front of House Team and the public ("Front of House Manager Job Descriptions", 2017). Reference List Front of House Manager Job Descriptions. (2017). Front Recruitment. Retrieved 17 February 2017, from https://www.frontrecruitment.co.uk/front-of-house-manager-job-description/ SOP - BAR / Lounge - MISE EN PLACE. (2017). Setupmyhotel.com. Retrieved 17 February 2017, from https://setupmyhotel.com/train-my-hotel-staff/how-to-define-sop-in-hotels/f-and-b-service-sop/215-mise-en-place.html